About Us
We are a family-run Drainage company proudly serving our local community. With a team of dedicated and highly skilled engineers available 24/7 365 days a year. Backed by years of experience and state-of-the-art equipment we get the job done. From resolving Stubborn Blockages, managing Rodent Activity to conducting CCTV Inspections or addressing Foul Odours we provide a wide range of drainage services across both the private and commercial sectors, keeping the client fully informed throughout the process. We are extremely proud of our many 5* reviews which reflects the high quality of our work.
Our reputation is built on consistency: fair pricing, professionalism and a personal touch, customers chose us because we respond fast, deliver lasting results – and take pride in our jobs.
Works we conduct
Works we conduct
Internal & External Blockages
Whether its an Internal, or External, Minor or a Complex Blockage our DrainAway engineers have the knowledge, determination and experience to solve the most diverse drainage problems. From Dishwashers, Showers, Gulleys, Soakaways, to Manholes our Engineers are equipped with the latest state of the art equipment to ensure the blockage is identified, rectified, and flow has been restored. Once a blockage has been cleared our engineers will use a tracer dye to confirm flow has been restored. Our Engineers are continuously trained in the latest drainage technologies, tools and industry standards, ensuring they are up to date with current regulations.
One thing that we pride ourselves on is our extensive notes process, once an engineers has been to a property, they will write up detailed report on what they found, how they rectified it, and if follow on/ further works are required, this is especially helpful if a client or landlord gets a recurrent problem where our engineers can refer back to the notes as if they were there.
Pre-Planned Works
Pre-planned services are designed for customers without the need for emergency works,
i.e. no blockage, but facing minor problems in their drainage system, such as the soakaway
that clogs in the winter so you forget about it in the summer, or silt, grease, fat, debris in the line.
Imagine it as needing to see a doctor but not needing an ambulance.
Pre-planned works could be in the form of a clean, where our DrainAway engineers employ a high pressured water jetting system with specialised cleaning jets, or a CCTV Inspection for a property you wish to buy where our engineers will check there are no defects causing costly repair works. A manhole cover that may be damaged, Or within the commercial sector it could be maintenance of urinals, or grease trap cleans. Prevention in drainage is always better than cure, so regular cleaning and maintenance can help to prevent future problems.
Prevention and Pre-Planned Maintenance
Prevention and pre planned maintenance can come in an array of measures, our experienced engineers can install a drain guard to help prevent hair, or debris getting in to the drain, Gully and ACO channel cleaning to prevent flooding or water pooling, fixing small cracks, displaced joints or faulty connections before they become a serious and potentially costly problem. At DrainAway we are proud to work within both the private and commercial sector so if you’re a busy pub, restaurant or takeaway chain our engineers can provide regular cleaning to help prevent blockages and minimise disruption to your business. PPM can help minimise costly emergency call out fees, whether you’re a homeowner, landlord, or a facilities manager our dedicated team can create a personalised maintenance schedule that fits your needs, whether its quarterly, bi-annually or yearly.
Roots
Tree roots can infiltrate drainage systems through small cracks or joints in pipes seeking moisture and nutrients. As they grow, roots exploit these openings, causing blockages and serious damage to the pipes and overall structural integrity. In instances of severe root ingress, our DrainAway engineers are highly experienced in detecting root problem meaning there is less chance of unnecessary digging. We are proud to say all our engineers are trained to the highest standard in the use of specialist tools such as high-pressure water jetting, cutting, or root cutting auger to be able to mechanically sever and extract roots from your pipes. These methods, coupled with committed engineers ensure the long-term integrity of the drainage system. There is no quick fix when it comes to root ingress, its prevention in the form or regular checks, and our dedicated engineers who want to provide you with long lasting solutions.
Odour Investigations
Foul odours are a nuisance and not only for our customers, in drainage you often go nose blind. That awful smell you can practically taste, truth be told we probably can’t smell it. This sort of “Call Out” is based on great communication between the client and engineer, something we at DrainAway pride ourselves on. Equipped with our state-of-the-art camera, our engineer will inspect internal and external pipes and drainage systems to pinpoint the source of any odours.
Blockages in the form of food, grease, hair, and human waste can foster bacteria growth, leading to foul smells, whilst incorrect plumbing fixtures, traps, or vents may accumulate mould or bacteria also, underground sewers generate methane and ammonia gases through natural decomposition, all of which could be the cause of unpleasant odours.
Once identified, the engineer will take appropriate precautions to address and eliminate the unpleasant smell, with an informed preventive measure to avoid this arising again.
CCTV Camera Inspection
CCTV drainage inspection holds a vital role in visually checking for potential defects in the line. At DrainAway our engineers will often use the camera to locate a blockage or confirm the blockage has been cleared. The camera is very reliable when it comes to determining if there is rodent activity.
CCTV Camera Inspections for pre home buys holds critical role for value in the assessment of a property’s suitability for purchase, aiding in identifying issues that may impact negotiations, influencing pricing decisions. withdrawal from the purchase altogether or simply providing assurance of a well-functioning drainage system without the need of digging, or guesswork. Our engineers will use a small camera to inspect the drains to identify any blockages, cracks, leaks or structural damage to avoid any nasty and costly surprises, this can usually be arranged with the landlord ensuring there is little to no inconvenience for the buyer.
CCTV Cameras are a vital piece of equipment and are used daily, they allow our engineers to see exactly what’s happening in real time meaning they can give the client an accurate diagnosis often in the form of a written report or if needed video footage. This means our valued clients are given peace of mind and long-lasting results.
Rodents
Drains are often a common entry point for rodents such as rats. These pests use damaged pipes, displaced joints or poorly sealed connections, and even the convenience of a blockage to gain access to properties. This can lead to significant health risks, unpleasant odours and severe damage to your plumbing systems. Our engineers are no strangers to a rat or two, and they are up to date with all the relevant vaccinations. This means that when this problem arises our skilled and experienced engineers combine drainage expertise with pest prevention techniques to protect your property. At DrainAway we work with pest control whether this be working alongside them with our state-of-the-art Camera to help identify entry points, or to confirm rodent activity. Our engineer’s if needed may install a non-return valve. to prevent rodents being able to enter. As standard our engineers will give the area a industrial grade hygienic clean to bring peace of mind and lasting results to our customers.
Repairs
Not all work our engineers carry out are emergency works. Our experienced engineers are skilled in repairs works, whether it be manhole replacements, or patch work often referred to as patch lining or re-lining. We understand how inconvenient and costly some of these repair’s works are which is why at DrainAway we always take a fair and understanding approach when it comes to allowing the customers time to think and really understand the extent of the repairs. We advise our valued customers to compare quotes and to fully prepare themselves and their properties. Our engineers work to your schedule and will endeavour to offer, where possible a no dig technology to minimize disruption. As standard our engineers take pictures of existing slabs, and fixtures to ensure its put back as was found. We are proud of the communication skills our engineers have, and the client will be kept informed of the process throughout.
